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Payment Policy

Payment Policy

Effective Date: July 1, 2025

 

1. Introduction

At Sauna WellBeing, we value your safety and convenience. We offer a variety of secure and easy-to-use payment methods that comply with all applicable laws and regulations in the United States.

 

 

2. Accepted Payment Methods

Credit and Debit Cards

We accept the following forms of payment:  major credit and debit cards:

  • Credit cards (Visa, Mastercard, American Express, Discover)

  • Debit cards

  • PayPal

  • Google Pay

  • Apple Pay

  • Shop Pay

Cash, checks or money orders are not accepted.

 

 

3. Payment Confirmation

Your credit/debit card or other account will be charged at the time you place your order. 

After completing your payment, you will receive an email with the order confirmation and details.

If you do not receive a confirmation email please check your spam folder or contact our customer service.

 

 

4. Security and Data Protection

Your security is our highest priority. All transactions are encrypted and processed through secure payment gateways that comply with industry standards.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your personal and financial information during transmission.

  • PCI Compliance: Our payment processors are Payment Card Industry Data Security Standard (PCI DSS) compliant.

  • Privacy Policy: Please refer to our  Privacy Policy for detailed information on how we handle your data.

 

 

5. Fraud Prevention

To protect our customers and maintain a secure shopping environment:

  • Verification: We may perform verification checks and request additional information before accepting an order.

  • Suspicious Activity: Orders suspected of fraud or unauthorized activity will be investigated, and appropriate action will be taken, which may include cancellation of the order.

 

 

6. Changes to Payment Options

We reserve the right to add or remove payment methods at any time. Updates will be posted on this page. We encourage you to review this Payment Options page regularly.

 

 

7. Customer Support

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service team.

  • Email: support@saunawellbeing.com

  • Phone: 602-837-2632

Our customer service is available Monday - Friday 9 a.m. -  5 p.m. (MST)

 

 

8. Terms and Conditions

By making a purchase on Sauna WellBeing, you agree to our  Billing Terms and Conditions and  Return and Refund Policy.