Login

Billing Terms and Conditions

Billing Terms and Conditions

Effective Date: July 1, 2025

 

 

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Sauna WellBeing ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

 

 

2. Payment Terms

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. 

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.


2.1 Pricing

  • Prices All prices for products and services are listed in USD and are subject to change without prior notice.

  • Taxes and Fees Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.

2.2 Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • PayPal

  • Apple Pay, Google Pay, Shop Pay

2.3 Payment Due Date

  • Payment is due at the time of purchase.

 

 

3. Refunds and Credits

  • Policy Reference Refunds or credits are provided in accordance with our  Return and Refund Policy

  • Processing Time - Approved refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.

 

 

4. Taxes

  • Customer Responsibility You are responsible for all applicable taxes, including but not limited to sales tax, value-added tax (VAT), goods and services tax (GST), and any other similar charges.

  • Tax Exemption If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.

 

 

5. Billing Errors

  • Corrections: If we discover a billing error, we will correct it promptly.

  • Overcharges If you have been overcharged, we will refund or credit the overcharged amount.

  • Undercharges If you have been undercharged, we will invoice you for the outstanding amount.

 

 

6. Payment Security

  • Data Protection All payment information is handled securely in compliance with industry standards.

  • Payment Processor We use secure payment processing services and do not store your credit card information on our servers.

  • SSL Encryption Transactions are secured using Secure Socket Layer (SSL) encryption technology.

 

 

7. Changes to Billing Terms

  • Modification Rights We reserve the right to modify these Billing Terms and Conditions at any time.

  • Notification of Changes Changes will become effective upon posting the updated Terms on our website at Sauna WellBeing.

  • Acceptance of Changes Continued use of our services after any such changes constitutes acceptance of the new Terms.

 

 

8. Limitation of Liability

  • No Liability for Indirect Damages We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.

  • Maximum Liability Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the six months preceding the event giving rise to the liability.

 

 

9. Governing Law

  • Jurisdiction These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware applicable to agreements made and to be entirely performed within the State of Delaware, without regard to its conflict of law principles.

  • Venue Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in the State of Delaware.

 

 

10. Contact Information

For any questions or concerns regarding billing, please contact us:

 

 

11. Entire Agreement

These Billing Terms and Conditions, along with our Terms of Service  and  Privacy Policy, constitute the entire agreement between you and Sauna WellBeing regarding billing matters and supersede all prior agreements.

 

 

Acknowledgment

By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.